FOR PARENTS

More ready.
Less wondering.

Your pool guide, swimmer’s progress and a helping hand. All in one place.

FIRST LESSON COMING UP?

Let’s make it
a happy first splash.

Where to go, what to bring and where to watch. Get to know your pool before you arrive.

Choose your pool below ↓
A young swimmer adjusts blue goggles before a lesson

ALREADY SWIMMING WITH US?

Your swimmer.
Their next steps.

Open the parent portal to check progress and booking details, mark absences and book catch-up lessons.

Open parent portal

Need help signing in? Ask our team.

CATCH-UP LESSONS · ALL VENUES

Miss a lesson? Catch up.

Mark your swimmer absent in the parent portal, then use a catch-up credit to book another lesson. Subject to space and booking rules.

Up to 5 catch-up creditsper swimmer, per year

How catch-ups work

YOUR POOL, YOUR WELCOME

Know before you go.

Pick your venue for arrival directions, changing arrangements, spectator information and welcome videos.

Browse all first-lesson guides

GOOD TO KNOW

A few useful answers.

Starting ages, class sizes, levels and the questions parents ask us most.

Explore FAQs

OUR COMMITMENT

Clear policies.

Safeguarding, customer service and the information that supports your swimming experience.

Read our policies

LET’S TALK

A real helping hand.

Something specific about your swimmer or lesson? Our team is here to help.

Email the team