YOUR FIRST VISIT
Netherdale House
Your guide to arriving, getting ready and enjoying your first lesson.
BEFORE YOUR FIRST SPLASH
A familiar place.
Before you arrive.
Take a look around Netherdale House with our venue welcome video.
2 minutes 32 seconds · Play when you’re ready
Read the arrival guide ↓Arrival, changing and poolside guidance is also set out below.
01 · GETTING HERE
Arriving at your pool.
- Parking is available at Netherdale House, near Turriff.
- Please stay in the swimming lesson areas. Do not wander around the estate; if you are not spectating poolside, wait in your car until the lesson finishes.
02 · GETTING READY
Changing & getting poolside.
- Male and female changing rooms and showers are available.
03 · CHEER THEM ON
Where to watch.
- One parent may spectate per child. Please use the poolside chairs provided.
04 · SAFETY, QUALITY, FUN
A few poolside essentials.
- Arrive on poolside no more than 5 minutes before the lesson starts.
- Children must not enter the water or sit on the pool edge before their lesson. Wait for the teacher to welcome them.
- Photography and video recording of lessons are not permitted unless agreed in advance with your child’s swimming instructor.
- Please do not eat on poolside or in the changing rooms.
- Smoking is strictly prohibited anywhere on the grounds.
A LITTLE REASSURANCE
First-lesson questions.
Can we catch up if we miss a lesson?
Yes. Catch-up lessons are available across all our venues, subject to space. Mark your swimmer absent in the parent portal to receive a catch-up credit, up to five per swimmer per year. Absences can be logged up to seven days ahead. Redeem credits from seven days before to seven days after the absence, with at least 24 hours’ notice to book. Read the full catch-up rules or open your parent portal.
How long does a lesson last?
Swimming lessons last 30 minutes. Your booking confirmation and parent portal show your individual lesson time.
How many swimmers are in a class?
Standard group lessons have a maximum of 6 swimmers per class, including advanced groups. Each standard group has a teacher and an assistant. Premium group lessons have a maximum of 3 swimmers per class. For private lessons, check your booking confirmation for the format you have chosen.
Do I need to bring floats or armbands?
No. We provide the swimming equipment needed for lessons, including floats and armbands.
What if my child or I have never been in the water?
Tell us about any nerves or support needs before the first lesson. Our teachers adapt their approach to each swimmer and help them build confidence at their own pace.
Are teachers in the water?
Our teachers provide in-water teaching and support, adapting their approach to the swimmer and lesson.
Can I go in the pool with my child?
Parents normally watch from the spectator area during lessons. If your child needs you in the water, discuss this with our team in advance so we can agree a suitable arrangement.
How long will learning to swim take?
Every swimmer progresses at their own pace. Age, confidence, experience and individual learning needs all make a difference.
How can I follow my swimmer’s progress?
Sign in to the parent portal to follow your swimmer’s progress.
YOUR VENUE
Your pool at a glance.
A 10 × 4 metre pool near Turriff, with group, premium and private lessons. Parents can watch poolside, with parking and showers available.
- Pool size
- 10 × 4 m
- Pool depth
- 1.2 m
PLAN YOUR VISIT
Pool facilities
- Changing
- Male & female changing
- Accessibility
- Limited accessibility
- Pool hoist
- No pool hoist
- Showers
- Shower facilities
- Spectating
- Parent poolside spectating
- Parking
- Parking available
- Water temperature
- 29–32°C